For any retailer to get the most out of their investment into their EPoS and ecommerce systems or multi-channel retail systems they must have adequate training. Cybertill believes this to be critical so retail businesses are able to learn all the features and functions that will make managing their retail business so much easier.
On site training is the most common way in which Cybertill delivers training packages, of its EPoS system, to its customers. Cybertill trainers visit a retailer’s site or premises, thereby allowing them to have as many or as few employees as you want for the training session. The same applies to Cybertill’s ecommerce software or multi-channel system in that is generally delivered on site.
Cybertill not only deliver on-site training, this typically consists of three days, but also offer other training tools, such as video tutorials. The video tutorials act as training prompts for retailers, and because each tutorial covers a specific function it is easy to navigate to the refresher training that is required.
Training programmes are often personalised for clients and Cybertill often implement “train the trainer” programmes, where required, for larger projects or at a client’s request.
Clients are also able to arrange their EPoS and ecommerce software training sessions at Cybertill’s offices in Knowsley. This also allows Cybertill to introduce clients to the key people who work with customers throughout their partnership with Cybertill.
Cybertill aim to assist all clients to grow and prosper with their retail EPoS system and effective training is a key element in being able to deliver this. Cybertill trainers are not only continually thoroughly assessed, but they also work with development team feeding back client comments and requests.
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