Being able to record and track accurate records of customers and their purchases is critical for retailers in helping them analyse their client base so they can tailor their marketing campaigns more effectively.
Cybertill’s EPoS system comes with a CRM system that logs details of customers such as transactions, interests, returns, frequency of purchase and so forth. Not only does it allow retailers to target clients more effectively by offering them promotions that relate to products they have bought previously, but it also allows staff to treat each client as an individual, as they can see their history at point of sale.
The CRM programme also links to the loyalty programme so when retailers set up a loyalty programme they can link all the details together on one easy to view record. Client information can also be imported into Cybertill from legacy EPoS systems, helping ensure retailers have fully rounded profiles of their clients. Data can also be exported out of Cybertill, for example email addresses of clients, so they can be sent the latest offers.
Cybertill’s EPoS system offers a flexible and robust CRM system that brings retailers closer to their clients.
To find out how Cybertill’s EPoS solution can help manage your retail business contact Cybertill
If you would like to know more about different aspects of Cybertill’s EPoS System click on the links below.
If you would like to know more about different Cybertill EPoS Systems click on the links below.