St Pauls Cathedral
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St Paul’s Cathedral goes live with Cybertill point-of-sale
St Paul’s Cathedral, with its world-famous Dome, is an iconic feature of the London skyline and one of the most loved of the UK’s heritage tourism venues. Rooted in a history of 1,400 years of worship and public life, St Paul’s was far from backward-looking when it came to selecting new point-of-sale software for its thriving retail shop.
It has announced that its chosen system from EPoS specialist Cybertill is now live.
St Paul’s was keen to install a 21st century system that could turn its point-of-sale into a real point-of-service and enhance the visitor experience. Located in the Crypt, the Cathedral shop stocks a wide range of merchandise from postcards and stationery to ceramics, jewellery and prints, including ranges designed exclusively for St Paul's.
Says Duncan Smith, Retail Manager at St Paul’s Cathedral: “Having used EPoS for a number of years, we knew exactly what we needed. Cybertill stood out as the best fit for our current requirements and demonstrated how it can help us to develop our shop and e-commerce channels.”
Whilst an EPoS system was already installed, it used old DOS technology and was failing to keep up with business expansion. In addition to a Chip & PIN upgrade, St Paul’s wanted a solution that was cost-effective and intuitive.
The new software is installed on J2 920 PC-based touchscreens from specialist manufacturer J2 Retail Systems. Till receipt printers from Epson have also been installed as part of the new solution.
Adds Marcus Ardeman, Major Account Manager at Cybertill: “We are very proud that St Paul’s Cathedral chose Cybertill for its EPoS solution. After an exhaustive evaluation, our multi-channel software was seen by St Paul’s as the leading-edge option and the one best suited to support its business aspirations.”
St Paul’s Cathedral joins a Cybertill client base which already includes the retail outlets and e-commerce sites for many leisure and heritage tourism venues such as the Imperial War Museum.
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